Streamline your data management process with the Desk + TREsensa integration

Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.

Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.

Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.

TreSensa is a mobile marketing company that leverages HTML5 games "touches and plays" to connect brands and gaming studios to their target audience.

Thanks to a unique combination of proprietary creative technology, big data, and on-demand distribution, TreSensa exploited the science of consumer behavior and gave birth to the art of advertising on mobile devices.

TreSensa combines the visual, sound and tactile aspects of mobile devices with the dynamics of challenge and reward of gamification to capture time and focus attention on a large scale. TreSensa uses that time and that attention to convey a brand message and guide a particular action of the consumer, converting the user involved into a consumer.