Connect Convoso to Trade Smarter with LeadsBridge

In this article, you'll learn how to set up the bridge and connect Convoso to My CRM Example using LeadsBridge.

How to set up your bridge step-by-step tutorial

Before you start

Head over to the left sidebar and click on the Create new Bridge green button
You'll be taken to the first step of the bridge creation

Step 1: Choose the apps you want to connect

Choose Convoso as the source for your bridge
Choose Trade Smarter as the destination for your bridge
Click on the Continue button
At this point you can choose a name for your bridge (this will only be visible inside LeadsBridge and you can also edit it later)

Step 2: Configure your Convoso with Trade Smarter

Step 2.A: Setup your Convoso integration

Click on Connect Convoso
Click on Create new integration to connect your Convoso (or select an existing one from the dropdown if you already connected it)
A popup wil be opened where you can authorize the Convoso integration
Fill Auth Token field to connect Convoso with LeadsBridge
Click on the Authorize button
You can choose a name for this Convoso and LeadsBridge integration (you can also edit it later)
Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
Now that your Convoso is connected, you can continue with the set-up of your bridge

Step 2.B: Configuration details for Convoso

Other Info

From the Dashboard, click on API and select Authorization Token from the drop down. ( Learn more)

When looking at the lists section, you have the ability to sort lead lists by ID.
From the Dashboard, click on Call Center and select Lists from the drop down. ( Learn more)

Step 2.C: Setup your Trade Smarter integration

Click on Connect Trade Smarter
Click on Create new integration to connect your Trade Smarter (or select an existing one from the dropdown if you already connected it)
A popup wil be opened where you can authorize the Trade Smarter integration
Fill API Username, API Password field to connect Trade Smarter with LeadsBridge
Click on the Authorize button
You can choose a name for this Trade Smarter and LeadsBridge integration (you can also edit it later)
Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
Now that your Trade Smarter is connected, you can continue with the set-up of your bridge

Step 2.D: Configuration details for Trade Smarter

How to get API Username, API Password

In order to retrieve the API username and the API password you should contact TradeSmarter support.

Step 2.E: Email Receipt (Optional)

You may choose to receive an email receipt for each incoming lead.

Type the address(es) where you'd like to receive the receipt
You may also modify the Subject line of the email

Step 3: Fields Mapping

Here you'll be able to map your Convoso information with your Trade Smarter fields.

You will have Trade Smarter fields on the left. Match the information you wish to pass align from Convoso
Based on Trade Smarter functionality, some fields might be required; if this is the case, you can identify those fields with a * (star), so be sure to map all them
You can also use the functions to customize information like reformatting dates and times or modifying text, phone numbers and so on.
You may leave blank the box of a field's information you don't want to send through. Clicking on the Show unmapped fields button you will have visibility on all the available fields still not mapped

Step 3.A: Leads Filter (Optional)

If you'd like you could add a filter for incoming leads. This filter will sync only leads that meet the configured conditions

Click on the link Add Filter for Incoming Leads on the top left
A popup wil be opened where you can configure the filter
You can define a series of condition to filter the leads. The lead will be synced only when all the conditions will be met
Once finished, click the Save Changes button to switch back to the Fields Mapping to continue with the bridge configuration

Step 3.B Test Connection (Optional)

Once you’ve mapped all the fields that you need, if available, you can run a test of your connection by clicking on the Test Connection button.

Step 4: Save and Publish

Click on the Save and publish button

Congratulations! Now your bridge is up and running

Do you need help?

Here some additional resources:

Convoso documentation page and common questions
Trade Smarter documentation page and common questions
LeadsBridge KNOWLEDGE BASE
Contact support from your account clicking on the top right Support button

How to connect Convoso with Trade Smarter