Connect Selligent Marketing Cloud to NetSuite with LeadsBridge
In this article, you'll learn how to set up the bridge and connect Selligent Marketing Cloud to NetSuite using LeadsBridge.
How to set up your bridge step-by-step tutorial
Before you start
Step 1: Bridge's Main information
- Choose a name for your bridge (this will only be visible inside LeadsBridge)
- You may add labels to help you identify your bridge later
- Choose Selligent Marketing Cloud as the source for your bridge
- Choose NetSuite as the destination
- Click on the Next button
Step 2: Setup your Selligent Marketing Cloud source
- Type in the name you'd like to call your integration
- Enter Organization, API URL, Consumer key and Consumer secret to connect your Selligent Marketing Cloud with LeadsBridge
- Select the segment you'd like to use as the source for your leads
- Click on the Next button
Step 3: Setup your NetSuite destination
- Type in the integration's name in the dedicated field
- Enter URL, Account ID, Consumer key, Consumer secret, Access Token and Access Secret to connect NetSuite with LeadsBridge
- To setup the integration correctly, only during the initial configuration you'll have to create an integration inside NetSuite.
In order to get your URL and Account ID you should follow the steps below:- Log into your NetSuite account as Administrator
- Go to Setup » Company » Company Information
- Your URL should look like one of the following cases:
- https://AccountID.suitetalk.api.netsuite.com
- https://AccountID.app.netsuite.com
- If those URL formats doesn't work, go back to the Company Information page and check the value of CUSTOMER CENTER LOGIN which contains the URL but use only the first part of it: https://XXX.netsuite.com where XXX depends on your account region.
- The Account ID value can be found in the example above
- Log into your NetSuite account as Administrator
- Go to Setup » Integration » Manage Integrations » New
- Inside the Name field type a descriptive name, for example LeadsBridge Integration
- Keep State as Enabled
- Check the Token-Based Authentication checkbox in the Authentication section
- Then click on Save
- After that, Consumer Key and Consumer Secret will be displayed, copy them.
- Go back into your LeadsBridge Integration and paste your Consumer Key and Consumer Secret in their corresponding fields
- Log into your NetSuite account as Administrator
- Go to Setup » Company » Enable Features
- Click on SuiteCloud sub tab
- Scroll down to Manage Authentication section
- Check the TOKEN-BASED AUTHENTICATION checkbox
- Save your changes
- Log into your NetSuite account as Administrator
- Go to Setup » Users/Roles » Manage Users
- Under the Name column click on the user’s name you want to give access
- Then click on Edit button under the user’s name
- Go into the Access sub-tab at the bottom
- Then click on the Add dropdown button under Roles, we recommend selecting Full Access or other similar roles
- Click again on Add to assign the role to the user
- After that, click on Save
- Go to Setup » Users/Roles » Access Tokens » New
- Select an Application Name
- Under User select the user you assigned the Role in the step before
- Inside Role select the one you gave to the user in the step before, for example Full Access
- Under Token Name you can give a descriptive name to the Token you are creating
- Then click on Save button
- Now you should be able to see your Token ID and Token Secret
- Copy your NetSuite Token ID and paste it inside LeadsBridge Access Token field
- Finally, copy your NetSuite Token Secret and paste it inside LeadsBridge Access Secret field
- Type the address(es) where you'd like to receive the receipt
- You may also modify the Subject line of the email
Step 4: Fields Mapping
Here you'll be able to map your source information with your destination fields.
You'll see a field name with the destination integration's logo at the top, this indicates the name of the field on NetSuite.
Underneath there's a box where you may add the information you'd like to send.
- Check each of the NetSuite fields available
- Match the information you wish to pass along from Selligent Marketing Cloud
- You may type the information manually and pass them as a static value
- Use the functions to customize information like reformatting dates and times or modifying text, phone numbers and so on
- You may also leave blank the box of a field's information you don't want to send through
Custom Fields
- If you'd like to add more fields, just look at the bottom of the page
- Head over the "Don't find a CRM custom field?" box
- Select the field you'd like to add from the dropdown list
- Click the Add Custom Field button
- The field will appear above
- Add the desired information, as you did with the other ones
Once accomplished your desired outcome, just click Next and head to the last step.
Step 5: Test
In this final step, you'll be able to send a lead from LeadsBridge to test if the configuration works properly.
- To create a new test lead, fill in the required information when prompted
- Click Test Now
- To test with a real lead, switch the toogle to "Test with existing lead".
- Click Sync Now along the lead you'd like to send
- If you did everything right the button will turn green, meaning your lead was synced successfully and the integration is ready
- Click Finish to save your settings and turn active your bridge
That's all! Congratulations.
You'll be redirected to the bridges section of your account with a green success message at the top right of the page and your bridge will now be active.
Have you got some questions?
You may want to take a look at the common questions on the respective integration's documentation.
- Source: Selligent Marketing Cloud
- Destination: NetSuite
If you have any other questions, or need help to configure your bridge from Selligent Marketing Cloud to NetSuite with LeadsBridge, do not hesitate to contact our Support!