Integrate Webhook with LeadsBridge

The Webhook is a way to send or receive each collected lead from your Source or Destination to a specific URL, passing GET/POST parameters.

In this article, you'll learn how to connect your LeadsBridge account with Webhook.

Connect Webhook integration

Head over to the left sidebar and click on Bridges
Click on the Add New button
Enter a recognizable name for your bridge
Head to "Select Source" and click on Browse
Select "Webhook" from the providers list
Select your destination
Click on the Next button

How to setup the Webhook URL on Webhook

In order to correctly recognize incoming data when the Webhook Integration is used as Source you should do the following:

Go into the Source step of your Incoming Webhook Bridge
If the Bridge says Waiting for New Lead… means that is on Listening Mode and that any data you submit to the Webhook URL will be read by the LeadsBridge as soon as it arrives into the system
You should leave this page open and submit data from the Source in which you have assigned the Webhook URL provided by LeadsBridge. In case you need to close the page and go back later to the Bridge configuration, make sure to set the Bridge on Listening Mode by clicking on the Recognize Other Fields button
Once you’re able to submit data from your Source it should get automatically recognized by LeadsBridge
In case you forgot to add some data, you should set the Bridge on Listening Mode by clicking on the Recognize Other Fields button and submit new data from your Source
In case data is not being correctly recognized you may reach our support with the Missing or wrong fields? Ask for help! button
Once all the data you want to map from your Source has been correctly recognized you should continue with your Bridge configuration by clicking on Next

In case you need to map new fields from your Source you should open your Bridge and follow the guidelines from step 5.

Which entity concepts we support for Webhook

Lead
A person that actively shows interest in your offering.

Common questions for Webhook

Which kind of content type is accepted by Webhooks?

Currently, the content types accepted by Webhooks in LeadsBridge are JSON and FormData.

How is Webhook data sent when used as Destination?

Webhook data is sent using an HTTP request to the configured end point URL, the data sent will use the GET or POST method depending on the integration's configuration, as shown in the screenshot below.
The data will be sent exactly as received from the source of the Bridge, so if for example we receive the data from the source with the following format:
{"first_name": "John", "last_name": "Doe", "email": "john.doe@leadsbridge.com"}
We will send it to the Destination, using the GET or POST method, with the exact same format.

Is it possible to use the same Incoming Webhook URL for multiple Bridges?

At the moment our Incoming Webhooks are 1-1 with the Bridges and it is not possible to use the same Webhook URL for more than one Bridge.

Why the leads do not arrive at the Destination?

Notice that the Outbound Webhook integration is very technical and versatile, LeadsBridge system simply takes the data that comes from the Source and sends it to the specified URL.
If the lead doesn’t arrive at the Destination, make sure to double-check the Success and Failure patterns, they must be set according to the destination requirements.
Some Success and Failure Pattern examples could be:

Ok
Error

How can I use the Access Secret field?

When the Webhook Integration is used as Destination it's possible to specify an Access Secret.
It will be used as a password to maintain secure access with the Destination and avoid other pages calling the same page with data that doesn’t originate from your specific Source.

If you have any further questions regarding this matter, or if you need help to set up the connection between Webhook with LeadsBridge, do not hesitate to get in touch!

How to connect Webhook with LeadsBridge