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What is Desk
Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.
Benefits of using Desk
Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.
Why should I use Desk
Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.
What is Thryv
Thryv is an all-in-one management software that gives small businesses the ability to improve their customers' commitments and experiences, compete with large companies and achieve business growth. Thryv's business management tool combines various features and features into one system that includes contact management, optimization of marketing campaigns, increasing online presence and reputation, managing online appointment reservations and managing the optimization of processing and payment tracking.
Benefits of using Thryv
Thryv allows small businesses to gather all important information about their customers from multiple sources on the Internet and the software allows them to organize all the information in an orderly manner so that they can be easily retrieved later. Business management software also allows users to launch marketing campaigns through text messages and e-mails.
Why should I use Thryv
Thanks to Thryv, businesses of any size can improve their online presence and reputation, list their business on important and trusted sites and create a web portal where customers and potential customers can actively interact with them. In addition, Thryv also provides features that make the scheduling process efficient and convenient. Customers can book appointments directly from their device and can easily keep track of all scheduled appointments, including staff to whom appointments are assigned.
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