Streamline your data management process with the LiveAgent + CampusLogin integration

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

CampusLogin is an integrated school management tool by Great Exposure. This powerful online system is specifically designed to manage a school’s website, vendors, leads and student.

CampusLogin’s features allow to: Create professional websites CampusLogin has its own CMS, which is designed to create and control schools’ websites, with specific features intended to recruit new students. Promote your organization CampusLogin is a marketing-oriented tool, which offers a complete toolkit to manage and analyze vendors and leads. Thanks to these tools you can track advertising ROI and take the most out of your campaigns. Acquire and manage leads CampusLogin offers you an advanced CRM for lead profiling.

This tool allows you to run highly effective email marketing campaigns and maximize conversions, thanks to built-in tools for recruiting. Students’ management The CRM tracks and manages students’ details and info. You can segmentate your students by grades, finances, attendance, and schedules, in order to keep under control the important data.