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Generate more leads with the LiveAgent + Exact Target (Salesforce® Marketing Cloud) integration
LiveAgent / Exact Target (Salesforce® Marketing Cloud)
Integrations

Streamline your data management process with the LiveAgent + Exact Target (Salesforce® Marketing Cloud) integration

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Does LiveAgent integrate with Exact Target (Salesforce® Marketing Cloud)? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and Exact Target (Salesforce® Marketing Cloud)

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of Exact Target (Salesforce® Marketing Cloud)

Exact Target - Salesforce Marketing Cloud, is a powerful 1-to-1 marketing platform. This platform uses the most advanced information technologies, to help business owners increase their revenue focusing on their customers’ needs and desires.

Exact Target - Salesforce Marketing Cloud lets you acquire more customers and engage them, building strong relationships between your brand and your prospects and clients. You can create and manage email marketing campaigns that work. Instead of sending standard emails, you can automate and customize almost every aspect of your email marketing. The marketing automation allows you to identify your customers’ behaviors and preferences, based on how they respond to your campaigns. Moreover, by integrating Exact Target - Salesforce Marketing Cloud with the other Salesforce’s tools, you can coordinate your marketing activities to the other social media.

The automation capability enables you to differentiate your customers’ journey, by sending the most relevant message to each one of them. This allows you to increase conversions and sales. Every marketing activity can be tracked and analyze, in order to find out what works and what not. By doing so, you’ll be able to improve your marketing and achieve your goals faster.


What you can do with LiveAgent and Exact Target (Salesforce® Marketing Cloud)

Create new Exact Target (Salesforce® Marketing Cloud) subscribers in tags with LiveAgent

Create new Exact Target (Salesforce® Marketing Cloud) subscribers in lists with LiveAgent

Create new Exact Target (Salesforce® Marketing Cloud) subscribers in data extensions with LiveAgent

Update Exact Target (Salesforce® Marketing Cloud) subscribers in tags with LiveAgent

Update Exact Target (Salesforce® Marketing Cloud) subscribers in lists with LiveAgent

Update Exact Target (Salesforce® Marketing Cloud) subscribers in data extensions with LiveAgent


Other popular Exact Target (Salesforce® Marketing Cloud) integrations offered by LeadsBridge

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