Does LiveAgent integrate with Unit4 CAMS Enterprise? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 380 integrations. Start now connecting LiveAgent and Unit4 CAMS Enterprise
What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is Unit4 CAMS Enterprise
Unit4 CAMS Enterprise is a leading provider of business applications that enables people in service organizations. Unit4 CAMS Enterprise offers ERP, applications focused on the sector and the best in the category. Thousands of industry organizations including professional services, education, public services, non-profit, real estate, wholesale and financial organizations benefit from Unit4 CAMS Enterprise solutions.
Benefits of using Unit4 CAMS Enterprise
For schools that have relied on different programs to manage recruitment, application review, enrollment, and other activities, Unit4 CAMS Enterprise offers a centralized solution designed to serve as a primary resource for students during their academic life cycle.
Why should I use Unit4 CAMS Enterprise
Students can easily access up-to-date information and administrators can have immediate access to analyzes, student profiles, and application statuses. Each user can also customize their dashboard to make it even easier to navigate in the portal.
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