Generate more leads with the Olark + Act! Essentials integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Designed for small businesses and entrepreneurs, Act! Essentials give you organized access to key customer details and powerful email marketing, facilitating the growth of your business. Furthermore, Act! Essentials is easy to learn and use, so you can start right away.

With Act! Essential you can easily create eye-catching emails using templates that you can customize with your own message, logo and images, with a great choice of templates, you’re sure to find one that fits your business need. Moreover, you can customize your template with the intuitive template editor.

Use Groups to intelligently segment your contacts and deliver engaging, relevant messages, to the right people. Real-time campaign reporting lets you see who has opened and read your emails - and how often - so you can see who's really interested and follow-up with your next move.