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What is Olark
Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.
Benefits of using Olark
Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.
Why should I use Olark
Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.
What is Batchbook
Batchbook is the CRM solution for small and medium-sized businesses that need an easy way to build relationships with their customers. Batchbook CRM allows you to store contact details in one central location, which the entire team can access from any device connected to the Internet. You can create better relationships with your customers by managing activities, segmenting, creating lists and recording important communications, personalized details and more on your contacts.
Benefits of using Batchbook
This software is designed to be simple to use but powerful. With custom fields and advanced search and directory creation capabilities, you can manage the flow of sales, marketing, customer service and other business processes. Batchbook CRM was designed based upon the idea that if you can build better relationships with your customers, you can build a better business.
Why should I use Batchbook
Finally, this software boasts affordable prices for a small business or organization, powerful and easy-to-learn features, and a dedicated customer service team with technology professionals who help you get the most out of it.
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