Streamline your data management process with the Olark + CallLoop integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Calloop is as SMS marketing and voice broadcasting platform that allows businesses and companies of any size to create and deliver voice broadcasts and sms marketing to their contacts. Calloop is a very flexible platform that can be used also to send alerts and notifications to prospective clients and customers. With Calloop, businesses can easily develop SMS Text Messaging campaigns or increase their sales volume by sending SMS coupons. Moreover, you can improve the engagement with your brand through SMS contests or setting up SMS autoresponders to drive more customers to your pipeline.

Calloop also helps you grow your contacts’ list, by using text-to-join mobile keywords and web forms. The platform also provides a fast and reliable voice broadcasting platform for your needs, with enables you to leverage the power of automated calling. You just need to record a voice message, schedule the send day and time, and Calloop will deliver it massively to your contacts in minutes.

Thanks to the advanced, built-in analytics & reporting tools, businesses can learn about the performances of their SMS and voice broadcasting marketing activity, seeing exactly who picked up, who didn't, even track the number of clicks from your text messages.