Streamline your data management process with the Olark + CleverTim integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

CleverTim is providing a cloud-based contact management system for small businesses to track their customers, plan activities, etc. This allows you to access your data wherever you are, in the office, at home, on the go via mobile. It makes it easy for you to implement a "remote work" or "work from home" policy.

Unlike a simple CRM system, CleverTim is light, fast, intuitive and easy to use. You should use it with minimal effort, and you do not have complex IT systems to maintain and pay. You focus only on your business.

Essentially, CleverTim CRM has been designed keeping in mind the ease of use to face the impervious learning curve of all the small businesses that occupy CRM. The solution is designed as a javascript application of a page that offers the main advantage for users to replicate the responsiveness of a desktop application, while taking advantage of all the benefits of cloud for data storage and collaboration. With instant synchronization, you immediately see the changes that other users are making in the system.