Streamline your data management process with the Olark + Close.com integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Close.com is a customer relationship management tool trusted by startups and small-medium businesses. Close.com helps you increase the productivity of your business, managing your entire sales communication in one place. This enables you to take control of your business and understand the weaknesses and strengths of your sales process. By giving you an overview of all your sales activities you’ll be able to optimize your time and efforts in order to close more deals.

Close.com organizes automatically emails, calls, voice mails, tasks, and reminders, empowering your sales team with strong and flexible management tools. With Close.com you always stay on top of your pipeline so you know what’s going on with your business and what you should do next. Your inbox is always up-to-date with the prior tasks that need attention.

By completing a task or return a missed call, Close.com will delete these items and refresh the to-do-list. Close.com, in fact, is always synced to Inbox, making sure you don’t miss a single business opportunity. Close.com gives you complete team transparency, and you always know which team members are more productive. Thanks to its simple user interface, everyone can start using Close.com without effort.