Streamline your data management process with the Olark + Customerly integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Customerly is an integrated marketing tool that allows you to take under control the most important asset of your business: communication with your clients. Thanks to a simple and intuitive interface, Customerly allows you to grow your business at scale by leveraging the most powerful tools and advanced features available in the market. Customerly has been specifically designed for businesses with a data-oriented growth approach.

With Customerly, you can give assistance online to your clients directly from your website and send them ad hoc emails. For example, if you have a blog and you want to create funnels that need to convert visitors into paying customers, the live site assistance enables you to do it at scale. What make Customerly different than other Customer Relationship Management tools? First of all, Customerly is a very flexible tool that gives you the ability to approach your clients in multiple ways: via emails, live chat, using marketing automation and much more. You’ll always have everything under control through a single platform with a simple and intuitive user interface.

Customerly lets you create automations that optimize your communications with your customers in unlimited ways, by simply creating the conditions you want. You can offer a better customer support, empower your-mail campaigns, use marketing automation to send the most relevant message to you leads and clients, in order to improve conversions and retention.