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What is Olark
Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.
Benefits of using Olark
Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.
Why should I use Olark
Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.
What is FollowUp
FollowUp.cc is an essential tool for any type of business who manage activities and develop business relationships. Simple to install and configure this software allows you to extend your inbox. In addition, with this tool you can: add follow-up reminders, keep track of emails, create automatic follow-ups, search for contacts, postpone mailing and much more.
Benefits of using FollowUp
With FollowUp.cc every time you open an email, you can see online contacts, any reminders or details related to them and all the data that is found on them online, including data about their company. Set reminders when sending email. You need one click in the Compose window to set up a follow-up reminder.
Why should I use FollowUp
Send a chain of emails in case the recipient does not answer. Use the predefined templates available or create one of your own to personalize your email chain in the best possible way. Use open monitoring and verify that your emails have been opened correctly. A simple method that you can use to keep track of your email campaign data.
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leads with Olark
leads with Olark
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