Streamline your data management process with the Olark + Helcim integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Helcim is a payment gateway tool that provides credit card processing how small businesses need it - with complete transparency. All of its prices are indicated on its website, and if anything confuses you, the company provides several online tutorials and how-to guides.

Helcim offers traditional payment processing equipment and a suite of features called "Helcim Commerce", designed as an all-in-one business management solution for merchants across all their sales channels.

Helcim offers competitive pricing for credit card processing, making it easy to compare costs with some of the competitors. Helcim's transparent pricing policy extends to its fees, as it also publishes them online in full, which is a good thing about credit card processors. Charge your account a single monthly fee. Moreover, the amount depends on how you accept payments.