Streamline your data management process with the Olark + Infobip integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service (CPaaS) with private cloud infrastructure and zero-hop connectivity to telecoms globally.

Services include SMS messaging, voice, app notifications, email, chat apps messaging and carrier billing. As a B2B company, it serves both mobile network operators and enterprises, notably banks, social networks and corporations. InfoBip has a good presence in the territory with over 50 offices worldwide, and you get the skills and support needed to create successful messaging campaigns.

With InfoBip, you can achieve your communication goals by leveraging global messaging network with coverage in 190+ countries. InfoBip provides a 24-hour support, 7 days a week. A support team is made up of real people with the best response times in the industry. Use the extensive knowledge base, send us an email or chat live to get immediate answers.