Streamline your data management process with the Olark + Lead Information Services integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

The goal of Lead Information Services is to help employees to use this intuitive CRM tool to improve sales and the support process. This training will definitely improve the profitability of your business.

With one-on-one, in-store training, Lead Information Services works directly with your managers, BDCs and sales and support staff to support their effective use of all features to achieve maximum results.

The LIS CRM tool is not just a step in the sales process but must become part of the dealership culture. Experienced Lead Information Services professionals will work with all users in your store who touch the CRM tool to improve your profits.