Streamline your data management process with the Olark + NetHunt CRM integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

NetHunt is a CRM solution designed to turn your Gmail inbox into your CRM hub, making it easier for you and your team to manage customer requests, sales, and marketing campaigns without creating or closing your Gmail account. With NetHunt CRM, you can configure your contact list to know what business contacts are and what they are for personal communications.

Once you have opened the customer's e-mail message, you will immediately see the details of your business contact. Company information such as the name and role of the contact, the company he or she represents, the chronology of business transactions, the history of communications and more are at your fingertips.

Huge plus, with NetHunt CRM, you can easily turn emails into business opportunities directly from your Gmail inbox. Each email can be converted into a new business record. Furthermore, it is easy to create follow-ups and provide more marketing and sales materials and content for upsell purposes.