Streamline your data management process with the Olark + Oracle e-business Suite integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

The Oracle E-Business Suite is a global enterprise resource planning (ERP) solution integrated into one of Oracle Corporation's premium offerings.

The Oracle E-Business Suite is designed to help users manage the highly complex and technical processes of global business environments. Regardless of whether your business organization is small, medium or large, E-Business Suite can support all types of organizations in every sector worldwide.

The Oracle E-Business suite offers enterprise-class applications, along with well-known technical support and Oracle customers, which can greatly help the sales, marketing, service, finance, human resources, manufacturing and operations department take decisions to increase performance, reduce costs, improve the customer experience and increase profitability.