Streamline your data management process with the Olark + Oracle Sales Cloud integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Oracle Sales Cloud is a customer relationship management solution that provides capabilities that enable businesses to grow significantly through accelerated sales, increased customer engagement, and more.

The software allows your sales representatives to sell more because they are now driven by insights of high value and very useful. Oracle Sales Cloud help sales reps to manage the sales pipeline effortlessly, by having under control the entire sales process.

Oracle Sales Cloud connects all individuals and departments and helps address customer data challenges, enabling them to continually improve and deliver positive experiences with sales, marketing and services.