Streamline your data management process with the Olark + Sellead (now Ally) integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Ally is an administrative and financial management system for agencies and exchange schools that simplifies the sale of courses abroad and other related products by providing operational agents with the tools they need to interact with customers intelligently during all phases of the sale.

Exchange agencies and schools around the world have similar needs, use a CRM to store customer information, a program to track the attendance process, worksheets to keep course values ??up to date and an ERP to keep track of finances.

All of this is expensive, so Ally's technology was designed by experienced industry professionals as a solution to help agents at every stage of the sales process in one place. In addition, Ally offers various packages designed for the needs of companies of all sizes.