Streamline your data management process with the Olark + SmartReach.io integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

SmartReach.io is an email automation software designed to allow users to automatically schedule and send personalized email and follow-up from their inbox and increase response rates.

The tool is designed to increase the sales team bandwidth so that they can focus on potential customers who have responded. This increased revenue and reduces costs.

SmartReach.io offers you the possibility to send and receive e-mails from different e-mail providers and the integration of unlimited e-mail accounts. With SmartReach.io you have the ability to create unlimited campaigns and to store an unlimited number of potential customers. You'll also have the option to create any number of custom merge tags that in turn provide maximum customization and reporting on antispam tests to identify and resolve delivery issues.