Streamline your data management process with the Olark + TeamWave integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

TeamWave is a web-based CRM that offers project management and human resource management. TeamWave is a very capable platform in the management of essential business processes, from collaboration to sales, to marketing, as well as to time monitoring and marketing automation.

TeamWave has robust capabilities, in particular, the set of customer relationship management (CRM) functions and offers users in-depth analysis and in-depth reports to help them drive their business to success.

TeamWave has been developed from the ground up to meet the needs and demands of small and medium-sized businesses, such as acquiring or improving customer relationships and much more.