Streamline your data management process with the Olark + TSYS integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Total System Services Inc. (TSYS) is a commercial service provider and credit and debit card transaction processor.

TSYS Merchant Services offers a full range of products and services for retail, eCommerce, and omnichannel businesses. With the acquisition by Global Payments, you can expect many of its proprietary services and products to be phased out in favor of the Global Payments brand capabilities.

TSYS offers several Ingenico and Verifone credit card machines and PIN pads, including wired and wireless models. All models are EMV compliant, and some even support NFC-based payment options, such as Apple Pay and Android Pay.