Streamline your data management process with the Olark + WellnessLiving integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

WellnessLiving is an all-in-one business management platform for companies focused on wellness. The WellnessLiving software is cloud-based and offers features that help you book online, program resources, generate leads, and other daily operational activities of yoga studios, gyms, spas, salons, and other similar establishments.

The primary function of WellnessLiving is the online booking of appointments WellnessLiving allows customers to schedule lessons or treatments using the WellnessLiving mobile app, with automatic notifications sent upon confirmation. These appointments are integrated into the factory's unified web-based calendar, synchronized with all platforms, this feature allows that all staff members follow the same schedule pieces of information.

The technology also has eCommerce functionality via a wizard from the WellnessLiving online store, as well as payment processing functionality. Other staff management solutions include payroll management modules, performance tracking features, reporting tools, and more.