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Generate more leads with the Zendesk Chat + SugarCRM integration
Zendesk Chat / SugarCRM
Integrations

Generate more leads with the Zendesk Chat + SugarCRM integration

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LeadsBridge is a reliable integration platform that supports you with 370 integrations. Start now connecting Zendesk Chat and SugarCRM

Quick summary of Zendesk Chat

Zopim is a powerful live chat software that allows you to engage with your website visitors and customers. It includes a lot of tools for sales, engagement and analytics. The main goal of Zopim is improving the conversions rate. In fact the Zopim Team itself states that “83% of all online shoppers need support to complete a purchase. In addition, Zopim helps you to reduce cart abandonments and increase the orders value.

With the engagement features, you can perform proactive chats, sending pre-defined targeted messages to your customers, based on their behaviors and stage into the buying journey. Proactive chats are great to assist your customers and help them to complete their purchases. In fact, you can reach out to them while they are stuck on the cart page, or while they’re seeing a specific product or page.

Zopim also includes a robust and complete reporting system, which allows you to easily monitor, track and optimize all the team’s performances and activities. Zopim Analytics provide a real time tracking feature, useful to monitor your channels in real-time. It includes several metrics, such as the number of tickets received, chats missed, wait time and response time rate. Through the iOS/Android app, you can reach out to your customers also at any time, never missing a chat.

Quick summary of SugarCRM

Sugar CRM is a Customer Relationship Management platform that enables businesses of any size to create a strong engagement with their customers. Sugar CRM allows you to: Increase your sales volume.

Thanks to the Sales CRM, you are able to manage your entire team, assign tasks, follow up your prospect from just one platform. Improve your marketing. Sugar CRM helps you get the most out of your marketing efforts, by attracting more prospects and reach them with the most relevant, specific message. With Sugar CRM you have the ability to segmentate your audience, in order to increase conversions and sales. Provide a better customer service.

Sugar CRM enables you to provide the best customer service your clients need, while reducing your effort. For example, you can automate complex business processes and improve both collaboration internal and external. Moreover, you can provide your clients with easy-to-use, intuitive self-service tools. Sugar CRM helps you improve the productivity with a specific mobile app, that allows you to manage your business, wherever you are, from your mobile devices.


What you can do with Zendesk Chat and SugarCRM

Create new SugarCRM leads in lead sources with Zendesk Chat

Create new SugarCRM contacts in lead sources with Zendesk Chat

Create new SugarCRM targets in lead sources with Zendesk Chat

Update SugarCRM leads in lead sources with Zendesk Chat

Update SugarCRM contacts in lead sources with Zendesk Chat

Update SugarCRM targets in lead sources with Zendesk Chat


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