A bridge is a connection between two platforms (for example, Facebook Lead Ads and Salesforce) where data is sent from a source to a destination.

Each one of our plans allows you to create unlimited bridges. The threshold indicated in each plan only defines how many bridges can be live and running data at the same time. Moreover, how many bridges you need is defined by your use case. For example:

• Lead Ads/web form to CRM: Each form is a bridge.
• Webinar (as source or destination): Each webinar is a bridge.
• Google Sheets (as source or destination): Each Google Sheet is a bridge.
• CRM/Email System (as source or destination): Each segment, entity, list is a bridge.
• Mindbody: Each Site ID/location ID is a bridge.
• Calendar (e.g. Calendly): Each calendar is a bridge.
• Custom Audiences: Each Custom Audience is a bridge.
• Offline Conversion API: Each event is a bridge.
• Chatbot: Each chatbot is a bridge.

To learn more, click here.

We identify as “lead” any kind of data that gets moved from a source to a destination, such as contacts, events, conversions, orders, customers, registrants, participants, members, etc.

Just think about how many leads you expect to collect from the channels you are using to generate leads. If you expect to collect 2000 leads per month, you can select that number or the closest number that meets your expectations from the drop-down list on the pricing page.

Don’t worry, we will notify you if and when you reach 80% and 100% of the lead volume included in your plan. If that happens and you realize that the threshold is too low for you, you can upgrade and adjust the lead volume of your plan at any time inside our app.

An Ad Account is the account you use on advertising platforms like Facebook, Google, LinkedIn, and TikTok to manage, group, and run all your advertising campaigns.

Unlimited! There is no limit to the number of Facebook, Google, TikTok, and LinkedIn Ad accounts you can connect with LeadsBridge.

Integration is a connection between a platform – including Facebook Ads, Google Ads, LinkedIn Ads, and TikTok Ads – and another platform – such as a CRM, Email marketing software, Database, Call center system, or webform – to send and receive lead data.

Unlimited! There is no limit to the number of integrations you can use with LeadsBridge.

If your CRM/Email marketing software is not listed, don’t worry! Our team of developers is fully equipped to build custom integrations. Get in touch to learn more.

If you don’t currently have a CRM system, you can easily send your leads to a Google sheet, or use an email alert destination.

Sure! Here you have a full view of the Pro plan pricing table. Click here to learn more about what is included in the Pro plan and how it is different from the Free plan.

Yes! When you create a new Pro account, you’re automatically given 14 days to try all LeadsBridge features for free. You can also decide to try these features later, upgrading from a Free to a Pro plan.

The cost of syncing audiences depends on the amount of leads contained in each audience and the number of bridges – or connections – required to sync them across platforms. If you’d like to know exactly how much it would cost to sync audiences, get in touch with us for a personalized consultation.

There is no limit to the size of your audience. We can adapt your plan to as many audiences as you need, as big as you need them, and even if the size fluctuates from month to month, we will still guarantee uninterrupted syncing. We will just ask you to upgrade your plan accordingly. For more information about your ideal audience size, get in touch with us.

This kind of integration supports the connection between your CRM and dynamic retargeting platforms that run personalized ads up to the specific product/service level and search retargeting (retargeting based on keywords a customer used to search instead of website visits). Examples of Dynamic Retargeting platforms are AdRoll, Criteo, Rokt, and Perfect Audience. If you need an integration with a Dynamic Retargeting platform, just ask and we will walk you through it.

Yes, you can upgrade/downgrade anytime! Get started with the subscription that suits your needs now, and upgrade/downgrade whenever you want. You can easily upgrade with a few clicks directly in your LeadsBridge account. And yes, you’ll only be charged the difference. If you’d like to test LeadsBridge features for a while first, you can get started with a monthly subscription and then upgrade to the more convenient annual subscription later.

We would be very sad about it, but you are free to cancel anytime. If you need help with that, here is a help center article that walks you through the cancellation process.

Yes! When you choose to pre-pay for an annual subscription, we’ll give you a 20% discount. This means that, out of a year of service, 2 months are on us. We also offer an additional discount for non-profits. Get in touch with us to have more info about this.

LeadsBridge is secure by design. It does not store any sensitive data anywhere, ever. At LeadsBridge, we take the privacy of our users’ data very seriously, implementing advanced security protocols. Here is our Security Policy and here you can learn more about our Privacy Policy and Terms of Service.

Yes, we meet all the requirements of the GDPR and CCPA regulations. We are part of ActiveProspect Group, the leading company in consent-based marketing. You can rest assured we manage your data with the highest standards of privacy and security. You can have a look for yourself at our Data Processing Agreement. And if your company requires a vendor security assessment, we can make that happen. Chat with us if you have any specific questions about it.

The Self-service solution is the best choice for solopreneurs, freelancers, startups, agencies, and small companies that require off-the-shelf integrations and possibly additional custom integrations. This allows them to quickly set up workflows on their own, and sync the amount of lead data they need. Nevertheless, our Customer Support Team is always happy to help via email, phone calls, or screen-sharing sessions, according to what kind of support is included in the selected subscription plan.

The Managed solution is tailored for large companies, corporations, and enterprises that require advanced, sometimes highly customized solutions and have peculiar security specifications to meet. Our dedicated team will assist them with full management of their LeadsBridge environment, providing one-to-one support for configurations, new installations, and advanced workflow customizations.

To learn more, click here.

Nope! We are a software company, not an agency. We provide automated integration solutions for you to move lead data across marketing software.

Mindbody integration is not available with the Free plan because it requires extra infrastructural costs linked to Locations API usage which is necessary to run processes and sync data.

If you can’t find the answer to your question, get in touch with us.