Head over to the left sidebar and click on the
Create new Bridge
green button
You'll be taken to the first step of the bridge creation
Step 1: Choose the apps you want to connect
Choose Aircall as the source for your bridge
Choose HTTP Request (GET/POST) as the destination for your bridge
Click on the Continue button
At this point you can choose a name for your bridge (this will only be visible inside LeadsBridge and you can also edit it later)
Step 2: Configure your Aircall with HTTP Request (GET/POST)
Step 2.A: Setup your Aircall integration
Click on Connect Aircall
Click on Create new integration to connect your Aircall (or select an existing one from the dropdown if you already connected it)
A popup wil be opened where you can authorize the Aircall integration
Click on Authorize and you will be prompted to the Aircall authorization experience
Here you will need to provide the info required and grant access to LeadsBridge
Once done, you will be get back to LeadsBridge application
You can choose a name for this Aircall and LeadsBridge integration (you can also edit it later)
Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
Now that your Aircall is connected, you can continue with the set-up of your bridge
Step 2.B: Setup your HTTP Request (GET/POST) integration
Click on Connect HTTP Request (GET/POST)
Click on Create new integration to connect your HTTP Request (GET/POST) (or select an existing one from the dropdown if you already connected it)
A popup wil be opened where you can authorize the HTTP Request (GET/POST) integration
Fill URL field to connect HTTP Request (GET/POST) with LeadsBridge
Click on the Authorize button
You can choose a name for this HTTP Request (GET/POST) and LeadsBridge integration (you can also edit it later)
Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
Now that your HTTP Request (GET/POST) is connected, you can continue with the set-up of your bridge
Step 2.C: Configuration details for HTTP Request (GET/POST)
How to get URL
URL - mandatory: where the system you'd like to send information to is located.
Method - mandatory: the request method your system may receive as the indication of the desired action to be performed.
POST is the default value. It's used to send data to a server to create/update a resource and it's one of the most common HTTP methods. If you're unsure about what you should select, leave it as is.
Content Type - mandatory: is used to indicate the media type of the resource. Works as the content type description for the message body.
application/x-www-form-urlencoded is the most common encoding type. Use this as long as you're not using any JSON or XML language on the request body.
Success pattern - optional: the message your system replies with once the request was received successfully.
Failure pattern - optional: an error message your system sends when there's an issue with the request.
Skip encoding parameters in URL - optional: if enabled prevent the encoding of special characters in the URL parameters
Other Info
Body - mandatory: the message Body is where all the data is set to eventually form the HTTP Request that will be sent to insert each lead into your system.
Body syntax should be write as follows:[code]"field_id": "value″[/code]"field_id" is the unique identifier of the field inside your CRM/platform; "value" can be static (number or text that will be the same for every lead synced) or dynamic.
To create dynamic values just enter the field name between the double @@ symbols, that will results in a @@field_name@@ syntax. The field name can be whatever you'd like, it will help you recognize the field inside the bridge settings later. Dynamic fields will be displayed on the Fields Matching step of the bridge, where you will be able to match them with lead's information.
That said, if we have a full_name field on our platform to store the lead's full name, we should use the following syntax: [code]full_name: @@FullName@@[/code]Please check HTTP common questions for code examples.
Step 2.D: Email Receipt (Optional)
You may choose to receive an email receipt for each incoming lead.
Type the address(es) where you'd like to receive the receipt
You may also modify the Subject line of the email
Step 3: Fields Mapping
Here you'll be able to map your Aircall information with your HTTP Request (GET/POST) fields.
You will have HTTP Request (GET/POST) fields on the left. Match the information you wish to pass align from Aircall
Based on HTTP Request (GET/POST) functionality, some fields might be required; if this is the case, you can identify those fields with a * (star), so be sure to map all them
You can also use the functions to customize information like reformatting dates and times or modifying text, phone numbers and so on.
You may leave blank the box of a field's information you don't want to send through. Clicking on the Show unmapped fields button you will have visibility on all the available fields still not mapped
Step 3.A: Leads Filter (Optional)
If you'd like you could add a filter for incoming leads. This filter will sync only leads that meet the configured conditions
Click on the link Add Filter for Incoming Leads on the top left
A popup wil be opened where you can configure the filter
You can define a series of condition to filter the leads. The lead will be synced only when all the conditions will be met
Once finished, click the Save Changes button to switch back to the Fields Mapping to continue with the bridge configuration
Step 3.B Test Connection (Optional)
Once you’ve mapped all the fields that you need, if available, you can run a test of your connection by clicking on the Test Connection button.
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