How to connect Helpscout with BDB Tech Center
Helpscout / BDB Tech Center

Connect Helpscout to BDB Tech Center with LeadsBridge

Helpscout » BDB Tech Center

In this article, you'll learn how to set up the bridge and connect Helpscout to BDB Tech Center using LeadsBridge.

How to set up your bridge step-by-step tutorial

Before you start

  1. Head over to the left sidebar and click on Bridges
  2. You'll be taken to the Bridges section of your account
  3. Click on the Add New button
  4. You'll be taken to the first step of the bridge creation

Step 3: Setup your BDB Tech Center destination

  1. Type in the integration's name in the dedicated field
  2. Enter API URL, API Username and API Password where you want to send your leads
  3. There is a mandatory field to send your leads into the BDB Tech Center system. It requires you to match the "Integration" field with a defined value.
  4. Click on the Next button
  5. You'll now be able to select the destination segment to send your leads to
  6. You may choose to receive an email receipt for each incoming lead.
    • Type the address(es) where you'd like to receive the receipt
    • You may also modify the Subject line of the email
  7. Click on the Next button

That's all! Congratulations.

You'll be redirected to the bridges section of your account with a green success message at the top right of the page and your bridge will now be active.

Have you got some questions?

You may want to take a look at the common questions on the respective integration's documentation.

If you have any other questions, or need help to configure your bridge from Helpscout to BDB Tech Center with LeadsBridge, do not hesitate to contact our Support!