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How to connect Helpscout with LeadsBridge
Helpscout
Documentation

Integrate Helpscout with LeadsBridge

Help Scout, formerly known as Brightwurks, is a help desk software company headquartered in Boston,

Help Scout, formerly known as Brightwurks, is a help desk software company headquartered in Boston, Massachusetts

In this article, you'll learn how to connect your LeadsBridge account with Helpscout.

Connect Helpscout integration

  1. Head over to the left sidebar and click on Integrations
  2. Click on the Add New button
  3. Enter a recognizable name for your integration
  4. Click on the Browse button
  5. Select "Helpscout" from the providers list
  6. Click on the Next button
  7. Enter to connect Helpscout with LeadsBridge
  8. Click on the Finish button

Which entity concepts we support for Helpscout

  1. Customer

    A customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product or an idea. On Helpscout a customer is a people that use it to ask the support.
    Profiles in Help Scout are built automatically when a customer emails your support address for the first time. ( Learn more)

Which segmentation concepts we support for Helpscout

With LeadsBridge you may use these segmentation concept for Helpscout.

  1. Mailboxe

    A mailbox in Help Scout is like any other inbox: it holds email. When you create your first mailbox, you'll be asked to assign an email address to that mailbox. ( Learn more)

Related Articles

If you have any further questions regarding this matter, or if you need help to set up the connection between Helpscout with LeadsBridge, do not hesitate to get in touch!