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How to connect Helpscout with Dyl
Helpscout / Dyl
Documentation

Connect Helpscout to Dyl with LeadsBridge

Helpscout » Dyl

In this article, you'll learn how to set up the bridge and connect Helpscout to Dyl using LeadsBridge.

How to set up your bridge step-by-step tutorial

Before you start

  1. Head over to the left sidebar and click on Bridges
  2. You'll be taken to the Bridges section of your account
  3. Click on the Add New button
  4. You'll be taken to the first step of the bridge creation

Step 3: Setup your Dyl destination

  1. Type in the integration's name in the dedicated field
  2. Enter Username and Access Secret where you want to send your leads
  3. To get your Username you should search for your Source ID by following the steps below:
    1. Log into your Dyl account
    2. Go into Account » Settings on the top right of the website
    3. Then click on Manage Lead Sources under Account area
    4. Under Send Leads To column search for the email address ending with @dialyourleads.com
    5. Your Source ID is the portion of the email before the @ (at) symbol
    Using that Source ID as your Username inside your Dyl integration settings will allow LeadsBridge to automatically send information every time a lead comes into your Dyl account.

    The Access Secret is provided by DYL's support, you should get in touch with them in order to get it.
  4. Click on the Next button
  5. You'll now be able to select the destination segment to send your leads to
  6. You may choose to receive an email receipt for each incoming lead.
    • Type the address(es) where you'd like to receive the receipt
    • You may also modify the Subject line of the email
  7. Click on the Next button

That's all! Congratulations.

You'll be redirected to the bridges section of your account with a green success message at the top right of the page and your bridge will now be active.

Have you got some questions?

You may want to take a look at the common questions on the respective integration's documentation.

If you have any other questions, or need help to configure your bridge from Helpscout to Dyl with LeadsBridge, do not hesitate to contact our Support!