Syncing 10,000 leads/mo? Get a demo
LeadsBridge
Sign up for free
Intercom logo
+
Salesmanago logo

How to connect Intercom with Salesmanago

SIGN UP FOR FREE

Connect Intercom to Salesmanago with LeadsBridge

Intercom » Salesmanago

In this article, you'll learn how to set up the bridge and connect Intercom to My CRM Example using LeadsBridge.

How to set up your bridge step-by-step tutorial

Before you start

  1. Head over to the left sidebar and click on the Create new Bridge green button
  2. You'll be taken to the first step of the bridge creation

Step 1: Choose the apps you want to connect

  1. Choose Intercom as the source for your bridge
  2. Choose Salesmanago as the destination for your bridge
  3. Click on the Continue button
  4. At this point you can choose a name for your bridge (this will only be visible inside LeadsBridge and you can also edit it later)

Step 2: Configure your Intercom with Salesmanago

Step 2.A: Setup your Intercom integration

  1. Click on Connect Intercom
  2. Click on Create new integration to connect your Intercom (or select an existing one from the dropdown if you already connected it)
  3. A popup wil be opened where you can authorize the Intercom integration
  4. Click on Authorize and you will be prompted to the Intercom authorization experience
  5. Here you will need to provide the info required and grant access to LeadsBridge
  6. Once done, you will be get back to LeadsBridge application
  7. You can choose a name for this Intercom and LeadsBridge integration (you can also edit it later)
  8. Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
  9. Now that your Intercom is connected, you can continue with the set-up of your bridge

Step 2.B: Configuration details for Intercom

How to get App Id

To get the App ID you should log in on your Intercom account and check the URL of your Intercom app.
The ID is what you see after the apps/ and before /inbox; for example, in the following URL, the ID is "f4i4totg" [code]https:// app.intercom.io/a/apps/f4i4totg/inbox[/code]
Copy the ID and paste it into LeadsBridge integration.

Step 2.C: Setup your Salesmanago integration

  1. Click on Connect Salesmanago
  2. Click on Create new integration to connect your Salesmanago (or select an existing one from the dropdown if you already connected it)
  3. A popup wil be opened where you can authorize the Salesmanago integration
  4. Fill Client ID, URL, API Secret, Owner Email field to connect Salesmanago with LeadsBridge
  5. Click on the Authorize button
  6. You can choose a name for this Salesmanago and LeadsBridge integration (you can also edit it later)
  7. Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
  8. Now that your Salesmanago is connected, you can continue with the set-up of your bridge

Step 2.D: Configuration details for Salesmanago

How to get Client ID, URL, API Secret, Owner Email

In order to find the URL (1) Client ID (2) and API Secret (3) you need to follow the steps below:
1. Go to Settings
2. Click on Integration
3. Then, click on API Access
4. Copy and paste those values in your LeadsBridge integration
5. Owner Email is the email address you use for logging into SALESmanago.
Your URL should be one of the following:
- www.salesmanago.pl
- app2.salesmanago.pl
- app3.salesmanago.pl

Step 2.E: Email Receipt (Optional)

You may choose to receive an email receipt for each incoming lead.

  • Type the address(es) where you'd like to receive the receipt
  • You may also modify the Subject line of the email

Step 3: Fields Mapping

Here you'll be able to map your Intercom information with your Salesmanago fields.

  1. You will have Salesmanago fields on the left. Match the information you wish to pass align from Intercom
  2. Based on Salesmanago functionality, some fields might be required; if this is the case, you can identify those fields with a * (star), so be sure to map all them
  3. You can also use the functions to customize information like reformatting dates and times or modifying text, phone numbers and so on.
  4. You may leave blank the box of a field's information you don't want to send through. Clicking on the Show unmapped fields button you will have visibility on all the available fields still not mapped

Step 3.A: Leads Filter (Optional)

If you'd like you could add a filter for incoming leads. This filter will sync only leads that meet the configured conditions

  1. Click on the link Add Filter for Incoming Leads on the top left
  2. A popup wil be opened where you can configure the filter
  3. You can define a series of condition to filter the leads. The lead will be synced only when all the conditions will be met
  4. Once finished, click the Save Changes button to switch back to the Fields Mapping to continue with the bridge configuration

Step 3.B Test Connection (Optional)

Once you’ve mapped all the fields that you need, if available, you can run a test of your connection by clicking on the Test Connection button.

Step 4: Save and Publish

  • Click on the Save and publish button

Congratulations! Now your bridge is up and running

Do you need help?

Here some additional resources: