Syncing 10,000 leads/mo? Get a demo
LeadsBridge
Sign up for free
LiveChat Inc logo
+
Sendy logo

How to connect LiveChat Inc with Sendy

SIGN UP FOR FREE

Connect LiveChat Inc to Sendy with LeadsBridge

LiveChat Inc » Sendy

In this article, you'll learn how to set up the bridge and connect LiveChat Inc to My CRM Example using LeadsBridge.

How to set up your bridge step-by-step tutorial

Before you start

  1. Head over to the left sidebar and click on the Create new Bridge green button
  2. You'll be taken to the first step of the bridge creation

Step 1: Choose the apps you want to connect

  1. Choose LiveChat Inc as the source for your bridge
  2. Choose Sendy as the destination for your bridge
  3. Click on the Continue button
  4. At this point you can choose a name for your bridge (this will only be visible inside LeadsBridge and you can also edit it later)

Step 2: Configure your LiveChat Inc with Sendy

Step 2.A: Setup your LiveChat Inc integration

  1. Click on Connect LiveChat Inc
  2. Click on Create new integration to connect your LiveChat Inc (or select an existing one from the dropdown if you already connected it)
  3. A popup wil be opened where you can authorize the LiveChat Inc integration
  4. Fill Username, Access Token field to connect LiveChat Inc with LeadsBridge
  5. Click on the Authorize button
  6. You can choose a name for this LiveChat Inc and LeadsBridge integration (you can also edit it later)
  7. Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
  8. Now that your LiveChat Inc is connected, you can continue with the set-up of your bridge

Step 2.B: Configuration details for LiveChat Inc

How to get Username, Access Token

In order to get your Username and Access Token you should follow the steps below:

1. Log into your LiveChat account
2. Go to your Developer Console, or click here: https://developers.livechatinc.com/console/
3. Then, go to Tools > Personal Access Tokens
4. Copy the Entity ID, and paste it under Username in your Integration
5. Then, click on the Create new token button
6. Assign a unique Name to your Token and select your Access scopes
7. Click on Create token
8. Finally, copy the information under Token and paste it under Access Token in your Integration

For further information open the link below: ( Learn more)

Step 2.C: Setup your Sendy integration

  1. Click on Connect Sendy
  2. Click on Create new integration to connect your Sendy (or select an existing one from the dropdown if you already connected it)
  3. A popup wil be opened where you can authorize the Sendy integration
  4. Fill API Key, HTML form code field to connect Sendy with LeadsBridge
  5. Click on the Authorize button
  6. You can choose a name for this Sendy and LeadsBridge integration (you can also edit it later)
  7. Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
  8. Now that your Sendy is connected, you can continue with the set-up of your bridge

Step 2.D: Configuration details for Sendy

How to get API Key, HTML form code

Log into your Sendy account and go to the main menu under your account name, click on Settings.
There you'll see the API Key, you should copy it and paste it into the integration set up inside LeadsBridge.

Other Info

Go to your Subscriber lists and select the "Subscribe form", you'll see the form HTML code which should be copied in its entirety and pasted in your LeadsBridge integration set up.

Step 2.E: Email Receipt (Optional)

You may choose to receive an email receipt for each incoming lead.

  • Type the address(es) where you'd like to receive the receipt
  • You may also modify the Subject line of the email

Step 3: Fields Mapping

Here you'll be able to map your LiveChat Inc information with your Sendy fields.

  1. You will have Sendy fields on the left. Match the information you wish to pass align from LiveChat Inc
  2. Based on Sendy functionality, some fields might be required; if this is the case, you can identify those fields with a * (star), so be sure to map all them
  3. You can also use the functions to customize information like reformatting dates and times or modifying text, phone numbers and so on.
  4. You may leave blank the box of a field's information you don't want to send through. Clicking on the Show unmapped fields button you will have visibility on all the available fields still not mapped

Step 3.A: Leads Filter (Optional)

If you'd like you could add a filter for incoming leads. This filter will sync only leads that meet the configured conditions

  1. Click on the link Add Filter for Incoming Leads on the top left
  2. A popup wil be opened where you can configure the filter
  3. You can define a series of condition to filter the leads. The lead will be synced only when all the conditions will be met
  4. Once finished, click the Save Changes button to switch back to the Fields Mapping to continue with the bridge configuration

Step 3.B Test Connection (Optional)

Once you’ve mapped all the fields that you need, if available, you can run a test of your connection by clicking on the Test Connection button.

Step 4: Save and Publish

  • Click on the Save and publish button

Congratulations! Now your bridge is up and running

Do you need help?

Here some additional resources: