Integrate LiveChat Inc with LeadsBridge

In this article, you'll learn how to connect your LeadsBridge account with LiveChat Inc.

Connect LiveChat Inc integration

Head over to the left sidebar and click on Bridges
Click on the Add New button
Enter a recognizable name for your bridge
Head to "Select Source" and click on Browse
Select "LiveChat Inc" from the providers list
Select your destination
Click on the Next button

How to setup the on LiveChat Inc

In order to get your Username and Access Token you should follow the steps below:

Log into your LiveChat account
Go to your Developer Console, or click here: ( OPEN LINK)
Then, go to Tools » Personal Access Tokens
Copy the Entity ID, and paste it under Username in your Integration
Then, click on the Create new token button
Assign a unique Name to your Token and select your Access scopes
Click on Create token
Finally, copy the information under Token and paste it under Access Token in your Integration

For further information open the link below:

( OPEN LINK)

Which entity concepts we support for LiveChat Inc

Visitor
Someone who visits your website, for example, when somebody logs in to your live chat, the FullContact integration will provide a number of information on that visitor in the customer details bar.

Common questions for LiveChat Inc

How to use LiveChat Inc as source

Then follow the steps below:

Log into your LiveChat account

Go to Settings » Integrations » Webhooks, or click here ( OPEN LINK)
Click on Add a webhook
Select the Event that you want to use as trigger to send the information into LeadsBridge
Select the Data type that you want to receive on LeadsBridge
Under Target URL paste the Webhook URL that was created during the Bridge creation
Then, click on Add a webhook
Send a test from your LiveChat app, by triggering the Event you choose on step 4
Finally, go back into your LeadsBridge Bridge setup and wait till the sample data arrives

For further information open the link below:

( Read from LiveChat Inc docs)

If you have any further questions regarding this matter, or if you need help to set up the connection between LiveChat Inc with LeadsBridge, do not hesitate to get in touch!

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