How to connect LiveChat Inc with LeadsBridge
LiveChat Inc

Integrate LiveChat Inc with LeadsBridge


In this article, you'll learn how to connect your LeadsBridge account with LiveChat Inc.

Connect LiveChat Inc integration

  1. Head over to the left sidebar and click on Bridges
  2. Click on the Add New button
  3. Enter a recognizable name for your bridge
  4. Head to "Select Source" and click on Browse
  5. Select "LiveChat Inc" from the providers list
  6. Select your destination
  7. Click on the Next button

How to setup the on LiveChat Inc

In order to get your Username and Access Token you should follow the steps below:
  1. Log into your LiveChat account
  2. Go to your Developer Console, or click here: ( OPEN LINK)
  3. Then, go to Tools » Personal Access Tokens
  4. Copy the Entity ID, and paste it under Username in your Integration
  5. Then, click on the Create new token button
  6. Assign a unique Name to your Token and select your Access scopes
  7. Click on Create token
  8. Finally, copy the information under Token and paste it under Access Token in your Integration
For further information open the link below:

Which entity concepts we support for LiveChat Inc

  1. Visitor

    Someone who visits your website, for example, when somebody logs in to your live chat, the FullContact integration will provide a number of information on that visitor in the customer details bar.

Common questions for LiveChat Inc

How to use LiveChat Inc as source

Then follow the steps below:
  1. Log into your LiveChat account
  2. Go to Settings » Integrations » Webhooks, or click here ( OPEN LINK)
  3. Click on Add a webhook
  4. Select the Event that you want to use as trigger to send the information into LeadsBridge
  5. Select the Data type that you want to receive on LeadsBridge
  6. Under Target URL paste the Webhook URL that was created during the Bridge creation
  7. Then, click on Add a webhook
  8. Send a test from your LiveChat app, by triggering the Event you choose on step 4
  9. Finally, go back into your LeadsBridge Bridge setup and wait till the sample data arrives
For further information open the link below:
( Read from LiveChat Inc docs)

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If you have any further questions regarding this matter, or if you need help to set up the connection between LiveChat Inc with LeadsBridge, do not hesitate to get in touch!