Integrate Twilio with LeadsBridge

Twilio is a cloud communications platform. It allows to send and receive text messages using its web service.

In this article, you'll learn how to connect your LeadsBridge account with Twilio.

Connect Twilio integration

Head over to the left sidebar and click on Integrations
Click on the Add New button
Enter a recognizable name for your integration
Click on the Browse button
Select "Twilio" from the providers list
Click on the Next button
Enter Account ID, Access Token, Send SMS from and Lead Notifications to (Namephonenumber> or phonenumber) to connect Twilio with LeadsBridge
Click on the Finish button

How to get the Account ID, Access Token, Send SMS from and Lead Notifications to (Namephonenumber> or phonenumber)

To find your Account ID and your Access Token just follow these steps:

Go to your Twilio Login Page
On the Dashboard page you will see your Account ID and your Access Token
Copy and paste them inside your Leadsbridge integration.

Visit the Twilio documentation

To find your Phone Number just click on "Phone Number" tab to see the lists of the numbers registered in your account. Visit the Twilio documentation

Which entity concepts we support for Twilio

Sms
Twilio provides our users with the ability to send outbound SMS messages globally. This will allow you to each any country using Twilio right out of the box, so there is actually no formal process to request International SMS Messaging Permissions. ( Learn more)

Common questions for Twilio

How do I make sure that the phone number is able to send SMS?

To make sure that the number you entered in the integration field is able to send SMS you should follow these steps:

Login your Twilio account
Click on "Phone Numbers" tab to see the lists of the numbers registered in your account
Click on the number that you want to enter inside your Leadsbridge Integration
Check the SMS column of CAPABILITIES

( Read from Twilio docs)

How do I set up the SMS text?

The body of the SMS text can be defined in the Lead Ads bridge.
To edit it, you should go to the Destination step of the bridge.

Select the Bridge that you want to edit
Inside the Destination step you can edit the SMS text

You can also add some short codes to use the data received from Lead.

I want to receive a lead notification in my Inbox, what can I do?

Just activate the Email Receipt option on the Destination step of your bridge.

I want to receive a lead notification via SMS, what can I do?

If you are looking for a simple notification to your mobile phone, you'll just need to enter your phone number in the Lead Notification field of your integration.

If you have any further questions regarding this matter, or if you need help to set up the connection between Twilio with LeadsBridge, do not hesitate to get in touch!

How to connect Twilio with LeadsBridge