Generate more leads with the BigMarker + Zopim integration

BigMarker is a place to host live online talks, classes, presentations, webinars and webcasts, from your computer to the world. It provides all the tools you need to make your event successful, from scheduling and promotion to landing pages, registration, ticket sales, lead generation, reminders and audience communication, live hosting for up to 1,000 attendees, recording, and building your audience on your BigMarker channel. BigMarker uses the latest browser-based technology so no downloads or installations are required.

You get your own virtual conference room that you can customize with your logo/theme. You can embed your events to host them directly from your website. You can choose to make your events free or paid, setting ticket prices or accepting optional donations from attendees. Inside your event, you can share up to 9 webcams and present content: presentations, videos, or your whole screen. Attendees can chat, raise their hands, and be called on to ask questions. After your event, BigMarker gives you a channel, a place where attendees can subscribe (free or paid) to get access to past and future content, and where you can build your audience.

With BigMarker you get your own virtual conference room that you can customize with your logo/theme. You can embed your events to host them directly from your website. BigMarker allows you to choose the perfect webinar landing page template, designed to maximize conversions, using the latest researches and best practices to get users to complete calls to action. Moreover, with BigMarker you can add your logo and change a theme color so that your pages are consistent with your own website and brand. When capturing leads you can use custom registration forms for lead generation. Choose which info you capture from people when they register.

Zopim is a powerful live chat software that allows you to engage with your website visitors and customers. It includes a lot of tools for sales, engagement and analytics. The main goal of Zopim is improving the conversions rate. In fact the Zopim Team itself states that “83% of all online shoppers need support to complete a purchase. In addition, Zopim helps you to reduce cart abandonments and increase the orders value.

With the engagement features, you can perform proactive chats, sending pre-defined targeted messages to your customers, based on their behaviors and stage into the buying journey. Proactive chats are great to assist your customers and help them to complete their purchases. In fact, you can reach out to them while they are stuck on the cart page, or while they’re seeing a specific product or page.

Zopim also includes a robust and complete reporting system, which allows you to easily monitor, track and optimize all the team’s performances and activities. Zopim Analytics provide a real time tracking feature, useful to monitor your channels in real-time. It includes several metrics, such as the number of tickets received, chats missed, wait time and response time rate. Through the iOS/Android app, you can reach out to your customers also at any time, never missing a chat.