Streamline your data management process with the Convoso + Bitrix24 Webhook integration

Convoso provides a simple to use, yet powerful inbound and outbound call center platform designed to supercharge your call center productivity (contact/list penetration rate, conversions, talk time, etc) by over 300%. Convoso products are equipped with proprietary and market-leading features and functionality that cater to call centers of any size – from outbound call centers ranging from 1-10 seats to inbound, outbound, and blended call centers from 11-1000+ seats.

Convoso’s technology and dedicated team members make the entire set up and launch of our platform fast and easy. Whether you’re just launching your call center, or even transitioning from an existing call center provider they guarantee a seamless transition/migration.

Convoso allows you to boost your agents’ productivity. The gamified features like leaderboards make working fun not only for regular agents but also those who are in training mode. It can help your business grow and have high levels of customer satisfaction.

Bitrix24 is a popular project management tool, this app offers tools such as a CRM, project management, time management, document management, and tasking in a social-style environment that includes content sharing, instant messaging, commenting, liking, and user profiles.

Bitrix24 makes communications simple with social features such as comments and liking, and automated processes like notifications, assisted reporting, and subscriptions to groups or discussions. Moreover, Bitrix24 offers practical solutions to manage a company online. There are precise and flexible tools for each operation such as tasks, sales processing and reports. Standard workflows (Leave Requests, Business Trips, Expenses, Purchases, General Requests) are included Bitrix24 Standard and Professional plans. Any time your employees need to ask for leave, submit expenses, request technical assistance or put a purchase request in, they can do it.

Bitrix24 lets you create posts from emails and add email recipients to your posts. Participating in discussion is as easy as replying to an email or clicking "Add Comment" button that takes external users to a special secure web page. To create new post from email, simply forward it to a special address listed in employee profile. No matter which collaboration tool you choose intranet, extranet or email everything will be indexed and stored inside your Bitrix24 account.