Generate more leads with the Desk + Campayn integration

Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.

Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.

Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.

Campayn is an email marketing platform that allows users to create, share and track email messages, showing how contacts engage with email messages through visual reports and graphics. Building a professional newsletter or creating email layouts that perfectly match the website look and style, sometimes may be tough and frustrating.

Campayn simplify everything with a user-friendly drag and drop builder and a lot of pre-defined email templates. Designing an email message is very easy using Campayn. You don’t need to have great technical skills or the help of a developer, because no code manipulation is needed. Just choose one of the default templates and customize it in order to reflect your brand. With Campayn you can also easily add calendar buttons, embed Google Maps and attach files to your message.

In order to help you in growing your contact lists, Campayn offer its own signup form that can be easily embedded on your website/landing pages to capture new leads. Campayn also includes advanced features such as contacts segmentation, double opt-in, reporting, autoresponder and a tracking system to keep track of ROI, opened messages, click-through rate and bounce rate.