Generate more leads with the Desk + Claritysoft integration

Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.

Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.

Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.

Claritysoft is a CRM that helps medium and large companies manage customer accounts by providing user-friendly and convenient customer relationship management software. Key features of Claritysoft include account management, task management, calendar management, and pipeline management.

Claritysoft presents a contact management module that allows users to import and unify contact lists from different sources such as Excel documents, Outlook and QuickBooks, Claritysoft also allows users to view the location of contacts on Google Maps, useful for planning routes for sales representatives.

Finally, the email marketing feature offered by Claritysoft allows users to design email templates and extract contacts from contact lists based on filters and preferences.