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What is Desk
Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.
Benefits of using Desk
Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.
Why should I use Desk
Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.
What is Direct Mail For Mac
Direct Mail is the flagship product for e3 Software, a Mac software company located in Mountain View, CA. Thousands of Mac small business owners trust at this straightforward software to manage their email marketing campaigns and get real time results. Direct Mail is a native OS X app for creating, sending, and tracking email campaigns. It includes tools for building mailing list sign-up forms, autoresponders, dynamic content, and more. Direct Mail works offline and online, and it includes cloud collaboration features.
Benefits of using Direct Mail For Mac
Moreover, Direct Mail For Mac allows you to entirely customize your emails, which ensures your email arrives with a personal and unique touch. Direct Mail allows you to address each individual recipient with their first and last name, company name and up to 15 other fields. In addition you can customize the content of your emails using a well-designed logic.
Why should I use Direct Mail For Mac
With the new embedded image editing, you no longer have to worry about finding a designer or buying an image editing app. Direct Mail simplifies the execution of a series of common operations, such as removing backgrounds, cropping photos or adding filters. Your images will be at the top.
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