Generate more leads with the Desk + FollowUp integration

Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.

Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.

Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.

FollowUp.cc is an essential tool for any type of business who manage activities and develop business relationships. Simple to install and configure this software allows you to extend your inbox. In addition, with this tool you can: add follow-up reminders, keep track of emails, create automatic follow-ups, search for contacts, postpone mailing and much more.

With FollowUp.cc every time you open an email, you can see online contacts, any reminders or details related to them and all the data that is found on them online, including data about their company. Set reminders when sending email. You need one click in the Compose window to set up a follow-up reminder.

Send a chain of emails in case the recipient does not answer. Use the predefined templates available or create one of your own to personalize your email chain in the best possible way. Use open monitoring and verify that your emails have been opened correctly. A simple method that you can use to keep track of your email campaign data.