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What is Desk
Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.
Benefits of using Desk
Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.
Why should I use Desk
Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.
What is Gro CRM
Gro CRM is a customer relationship management solution created for small businesses and is designed to work exclusively with Mac and iOS devices (like iPhone and iPad). The software has an easy user interface that allows you to accelerate workflows and processes, resulting in increased efficiency and productivity of your sales team.
Benefits of using Gro CRM
Integrated with Mac CRM tools, Gro CRM simplifies sales process management and allows you to optimize bids and accelerate your lead generation. Gro CRM adapts to your business, this software is designed to easily adapt to your business needs and requirements.
Why should I use Gro CRM
The software is built exclusively for Apple's business market and is created from the ground up using Apple's modern Swift 3 programming language. Gro CRM is a very versatile solution that can be easily integrated into the existing environment and works well with other business systems. It can grow with your business and can easily meet your business needs.
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