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Generate more leads with the Desk + Infobip integration
Desk / Infobip
Integrations

Generate more leads with the Desk + Infobip integration

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Quick summary of Desk

Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.

Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.

Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.

Quick summary of Infobip

Infobip is an international IT and telecommunications company. It operates a full-stack Communications Platform as a Service (CPaaS) with private cloud infrastructure and zero-hop connectivity to telecoms globally.

Services include SMS messaging, voice, app notifications, email, chat apps messaging and carrier billing. As a B2B company, it serves both mobile network operators and enterprises, notably banks, social networks and corporations. InfoBip has a good presence in the territory with over 50 offices worldwide, and you get the skills and support needed to create successful messaging campaigns.

With InfoBip, you can achieve your communication goals by leveraging global messaging network with coverage in 190+ countries. InfoBip provides a 24-hour support, 7 days a week. A support team is made up of real people with the best response times in the industry. Use the extensive knowledge base, send us an email or chat live to get immediate answers.


What you can do with Desk and Infobip

Create new Infobip sms in tags with Desk

Create new Infobip people in tags with Desk

Update Infobip sms in tags with Desk

Update Infobip people in tags with Desk


Other popular Infobip integrations offered by LeadsBridge

No integration available but…
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