Streamline your data management process with the Desk + Sendicate integration

Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.

Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.

Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.

Sendicate is an email software that ensures the involvement of your contacts. Characterized by an attractive design, Sendicate gets rid of unnecessary procedures and formalities. Sending a mass email will prove to be a simple process. Once you've signed up for Sendicate, a dashboard will show you your latest posts and previews of your most recent draft emails.

With Sendicate, if you need to start a newsletter from scratch, all you have to do is select the "Compose" tab at the top of the page. Sendicate replicates a standard email application, so you'll find all the options and buttons at a glance. The only difference from the typical email client is the list of contacts you need to select before sending.

The template editor allows you to customize your email with images, video selections, columns, titles and multimedia content that you want to attach to your message or you can choose to import custom templates. You can see an Email Preview link to see how the message will appear in your contacts' inbox. In addition, Sendicate also offers a simple subscription form editor.