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What is Desk
Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.
Benefits of using Desk
Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.
Why should I use Desk
Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.
What is Toogo
Toogo is a powerful and scalable online software (thanks to constant feedback from users and companies, new products are brought every week) that perfectly matches the needs of Tour Operators and Tourism Recruitment Agencies specialized in the construction and management of travel on measure.
Benefits of using Toogo
TOOGO is aimed at tour operators and tourist agencies and aims to manage its e-business and business activities, the online construction of tailor-made trips, the automated management of bookings and payments, the management of websites, finances, inventory of hardware and management of business relationships.
Why should I use Toogo
Toogo also allows tour operators to connect to receptive agents using the 2.0 web platforms. This system represents a real revolution in the field of tailor-made tourism.
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