https://leadsbridge.com/wp-content/themes/leadsbridge/img/integration-lg-logos/logo290.png
https://leadsbridge.com/wp-content/themes/leadsbridge/img/integration-lg-logos/logo541.png
Generate more leads with the LiveAgent + Accelo integration
LiveAgent / Accelo
Integrations

Streamline your data management process with the LiveAgent + Accelo integration

https://lb-mkt-website.s3-us-west-2.amazonaws.com/integration-double-logos/290-541.webp

Does LiveAgent integrate with Accelo? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and Accelo

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of Accelo

Accelo is cloud-based software that combines simple and powerful tools for professional services so that companies can keep their business flowing, start projects and make their employees and customers happy without being hampered by poor-quality systems, manual processes, and inadequate tools that they limit the growth of the business.

Accelo was initially developed as an internal system for a rapidly growing professional service to help manage sales, projects, services and billing. Since then, it has expanded its capabilities to include CRM, project management and client services, making it a multifaceted business solution so that they are better able to provide professional services to staff and customers.

Accelo offers a CRM platform that easily creates professional relationships with customers. This CRM updates itself whenever someone in the company interacts with a customer, saving time and providing the account owner with oversight of what is happening. It can also drive business processes intelligently, provide alerts if things are going astray, make predictions and ensure that the company remains focused on its goal.


What you can do with LiveAgent and Accelo

Create new Accelo leads with LiveAgent

Update Accelo leads with LiveAgent


Other popular Accelo integrations offered by LeadsBridge

No integration available but…
Send us a request and we’ll put on our integration roadmap!


https://leadsbridge.com/wp-content/themes/leadsbridge/img/icon/rocket.webp

Start automating LiveAgent with LeadsBridge

NOTE LiveAgent is on Waiting List
Please click the button below to get free early access once it will be available.