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Generate more leads with the LiveAgent + AgileCRM integration
LiveAgent / AgileCRM
Integrations

Streamline your data management process with the LiveAgent + AgileCRM integration

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Does LiveAgent integrate with AgileCRM? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and AgileCRM

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of AgileCRM

Agile CRM is an all-in-one platform for managing customer relations. The next-generation cloud-based service is designed to provide a simple and mobile-ready use to get the most out of this tool.

Sales management Agile CRM’s features allow you to automatically create the right tasks for your team with the aim to close more sales, effortlessly. For example, by simply scheduling an appointment using the online calendar, sales team can automate the email follow up, tracking the leads’ activity and the whole customer’s journey. Marketing Agile CRM allows you to build automated campaigns to capture leads and drive them into your funnel. In fact, Agile CRM provides you popups, optin forms, email newsletters and much more.

The software is designed to provide you the most advanced segmentation tools for your lists. Depending on how your leads respond to your emails, you can assign them scores and custom tags, track email opens and link clicks. Helpdesk Agile CRM provides also a “helpdesk tool”, which enable business to provide a great and personalized customer service to their clients, in order to increase loyalty and understand their needs. Integrations Agile CRM integrates with the main third party providers, apps, social networks and softwares.


What you can do with LiveAgent and AgileCRM

Create new AgileCRM contacts in tags with LiveAgent

Update AgileCRM contacts in tags with LiveAgent


Other popular AgileCRM integrations offered by LeadsBridge

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