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What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is Allmysms
Allmysms (MSinnovations) is a company specialized in sending professional SMS, that provides modern communication tools to realize your mobile marketing campaigns.
Benefits of using Allmysms
Allmysms’ experience in mobile technologies will help you find concrete solutions to ensure the success of your business and your marketing campaigns. Moreover, Allmysms has chosen to offer quality customized mobile services for the most demanding customers.
Why should I use Allmysms
For example, you can create mobile marketing campaigns through the allmysms.com platform, without necessarily downloading any software. This allows you to:- send mass SMS sending for the various communication campaigns through the Allmysms.com platform- send targeted opt-in database leases- create and qualify targeted databases through marketing tools for tablets and Smartphones
Create new Allmysms
leads with LiveAgent
leads with LiveAgent
GMH Consultancy Service has developed campaigns to generate more leads, thanks to Facebook Lead Ads and LeadsBridge, GMH Consultancy Service was able to generate +2690 leads at 5,28$ per lead.