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Generate more leads with the LiveAgent + Bpm’online integration
LiveAgent / Bpm’online
Integrations

Streamline your data management process with the LiveAgent + Bpm’online integration

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Does LiveAgent integrate with Bpm’online? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 380 integrations. Start now connecting LiveAgent and Bpm’online

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of Bpm’online

Bpm’online is a software that offers a product for the automation of business processes and CRM. Equipped with a complete suite of solutions, Bpm'online can help you simplify business processes, increase employee productivity and make sense of CRM data to provide better service to your customers.

Bpm’online CRM has composed by three different modules: Bpm’online marketing, Bpm’online sales, and Bpm’online service, thanks to these modules users have the power to manage their CRM data without having to invest in more programs. Each module has specialized tools for different departments. This way, you can centralize your database and optimize the overall efficiency of your work.

Bpm’online CRM has open API capabilities that allow it to easily integrate with third-party applications like ERP, business analytics, social listening, and productivity systems. Thanks to these features, you can combine Bpm'online CRM with existing business systems or configure it according to the needs of your business.


What you can do with LiveAgent and Bpm’online

Create new Bpm’online leads with LiveAgent

Update Bpm’online leads with LiveAgent


Other popular Bpm’online integrations offered by LeadsBridge

No integration available but…
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